Frequently Asked Questions

Why is college planning important?

College admissions have become very competitive, and admission officers are looking for more than just grades and test scores. An expert college counselor and early college planning can help you reach your college goals. In addition, there are a vast array of scholarship and financial aid opportunities available to students.

Why do I need a college counselor?

As getting into a college of choice has become an increasingly competitive and complex, the right advice and guidance has never been more important. High school counselors typically don’t have the time and parents don’t have the knowledge (or time). A typical public school counselor in the U.S. now has an average caseload of over 400 students. According to The American School Counselor Association, overburdened public high school counselors have a “significantly decreased ability…to work individually with students in navigating the complex financial aid and college admission process.” A private college admissions counselor will guide you, step-by-step, through the complete college planning and application process. Professional college admissions assistance and guidance can help you reach your college goals effectively!

How will a SpanOne Advisor help me?

First and foremost, your SpanOne Advisor will engage you and your child in conversations about goals for college and career. He or she will guide you, step-by-step, in building a strong high-school resume and completing your college applications, and will help you keep track of important dates and deadlines. Your SpanOne Advisor will also provide college essay help, including brainstorming college application essay topics. Simply, your personal advisor, working one-on-one, will develop a plan that will ensure that your child is on track for success. Learn More ❯❯

Whether your child is a Freshman, Sophomore, Junior or Senior in a high school, your SpanOne Advisor can help plan and achieve his or her college goals!

What is SpanOne's 100% Satisfaction Guarantee?

If for any reason you are not completely satisfied with your advisor or the service, we'll make it right or assign you a new advisor.

Who are SpanOne Advisors?

SpanOne advisors are a network of qualified college admissions counselors and college admissions consultants across the United States. Many of them are former admission staff members, graduates and other educational professionals from American's top colleges. They are best at what they do. In addition to relevant education, experience and expertise, they bring a passion and proven success record to help students achieve their educational goals. SpanOne Advisors will take a personalized approach to each and every student and parent.

Is the SpanOne program only valuable to someone targeting highly selective colleges?

Any current high school student can benefit from the SpanOne program. Through one-on-one personalized guidance, the SpanOne program helps any type of student achieve his or her admission and financial aid goals. In addition to billions of dollars offered by colleges in the form of scholarships, each year the federal government provides more than 80 billion dollars in the form of grants, loans and work-study programs.

Does the SpanOne program help transfer students?

Yes, SpanOne Advisor can help someone who is applying as a transfer student.

Does the SpanOne program help with graduate school admissions?

Yes. Whether you're looking for a step-by-step assistance with your graduate school planning and applications (e.g. MBA, MD, JD, MS), or just starting to explore ways to jumpstart your journey to grad school, a qualified SpanOne grad school admissions counselor can help. Learn More ❯❯

What is expected of a parent in the process?

While the student is encouraged to take responsibility during the whole process, a parent is kept abreast of the progress and advised to participate.

Does the SpanOne program help international students?

Yes, SpanOne helps international students who are interested in applying for admission to a college or university in the United States.

What forms of payment do you accept?

SpanOne accepts credit card or debit card payments (e.g. Visa, MasterCard, American Express).

Does my SpanOne college counselor help with financial aid and scholarships?

SpanOne Advisor will work with the parent/student to assess financial aid needs, and will advise on aid possibilities (need-based, merit). There are thousands of scholarships for a wide-range of students. Advisors will consider affordability in their basic process at least to the degree of understanding the client's EFC (Expected Family Contribution), how much they are willing and able to pay and building a list of schools that all have at least the potential of being affordable. The advisor will guide the parent/student to where and when to do the EFC calculations, financial aid applications and scholarship searches.

I can't afford to pay for private college, why should I even try?

Today, many private colleges offer financial aid and scholarships, need-based and merit-based, to promising students from in-state and out-of-state. Now more than ever, private colleges are ramping up their financial aid packages to attract students. In addition, there are thousands of scholarships offered by private and non-profit organizations for a wide-range of students. There are billions of dollars of financial aid options available to students who need help.

Does the SpanOne Advisor help with my college application?

The SpanOne Advisor will guide you, step-by-step, through the application process to make sure all aspects of the application are completed properly.

Does the SpanOne Advisor help with essays?

The SpanOne Advisor will strategize essay topics to highlight the student's talents and interests, and will review and provide feedback on essays.

What is the SpanOne FirstReach Program?

SpanOne FirstReach Program is integral to our mission of brining college planning counseling and college admissions assistance to the mainstream, and is a reflection of our college counselors strong commitment to serving their community. The program focuses on providing college counseling services, on pro bono basis, to low-income clients and traditionally under-represented families, especially prospective first generation college students who face the challenging task of applying to colleges without the assistance of parental experience.

Can a rising high-school student participate in the SpanOne Program?

Yes, rising high-school students (middle school students) can benefit from an expert advice and early planning.

If you can’t find the answers to your questions, feel free to contact us:

Email Us or Call Us at 1-408-641-6636


SpanOne helps students get into top colleges by working one-on-one with an experienced college admissions counselor.

Our college counselors help families navigate the complex and stressful process of college planning and applications. Many of them are former admissions staff members and college advisors from the top colleges. They are the best at what they do.

Our college counselors are located in cities across the country, including Austin, Boston, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, New York, Phoenix, San Francisco Bay Area, Seattle and Washington DC.

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